Professional experience

AI engineering backed by two decades of secure software delivery

My career spans production AI, telecommunications, banking and platform engineering. I remain close to code while setting technical direction across AI quality, security, cloud architecture and operational reliability.

2026 to present

Principal AI Engineer / Software Engineering Lead

Quantium · Sydney

Lead engineering for AI products and an enterprise agentic platform, including Q.Checkout AI and agents built with Microsoft Foundry. The work spans agent orchestration, context, APIs, enterprise integrations, security, reliability and observability, with a focus on reusable capabilities that teams can operate in production.

2025 to 2026

Senior Staff AI Engineer

x15ventures · Sydney

Built AI engineering capability within Commonwealth Bank's venture-building arm, working in an environment where new ideas had to be tested and delivered quickly.

2022 to 2025

Staff Software Engineer

Telstra · Sydney

Served as principal engineer for AskTelstra, a production GenAI and RAG application built on Azure with Microsoft ISE. Designed reusable orchestration, retrieval and evaluation components, including measurement of answer quality, retrieval effectiveness and hallucination risk. Architecture improvements made AI queries five times faster.

Established DevSecOps practices for secure and supportable AI services, reduced deployment cycles by 40 percent through CI/CD improvements and migrated more than 30 services from Apigee to Telstra's internal API gateway with zero downtime.

2021 to 2022

Engineering Manager

Commonwealth Bank · Sydney

Led multiple engineering squads supporting SWIFT and ISO 20022 payment systems in a regulated banking environment where security, operational risk and delivery quality were critical. Also owned mentoring, workforce planning and engineering capability across the squads.

2019 to 2021

Chapter Lead

Telstra · Sydney

Led and developed more than 15 engineers across Australia and India while remaining close to architecture and code. Set practical standards for code quality, testing, security and observability across multiple squads.

2009 to 2021

Feature Team Lead

Telstra · Sydney

Modernised prepaid recharge and payment platforms using microservices on cloud platforms, supporting more than 1.5 million transactions each day. Integrated Braintree payments, increased automated test coverage beyond 90 percent across more than 10 services, and led production monitoring and incident response using Splunk and New Relic.

2007 to 2009

Development Team Lead

Smart Wireless

Built Java telecommunications platforms and SMS delivery modules used by operators including Vodafone and Airtel. Delivered recommender system integrations and supported production deployments for telecommunications customers.

2004 to 2006

Software Engineer

Cellent

Developed Java mobile and recommender system software, including collaborative work involving IIT researchers.

2004

Software Engineer

Atmiya Infotech

Began my professional career as a software engineer after graduating in computer engineering with distinction.