5× faster AI queries
Making AskTelstra faster
As principal engineer for AskTelstra, I improved the architecture of a production AI application built on Azure with Microsoft ISE.
Principal AI Engineer · Sydney, Australia
Hi, I’m Jiggy. I build AI systems for production.
I bring software engineering and security to AI. More than two decades of building telecommunications, banking and cloud systems shape how I work today.
Selected work
Built for the real world.
30+ services migrated
A new gateway. No customer downtime.
Migrated services from Apigee to Telstra’s internal API gateway while keeping them available to customers.
1.5M+ daily transactions
Payments at telecommunications scale
Modernised prepaid recharge and payment platforms, with automated testing, production monitoring and incident response.
Beyond the day job.
Open source
Small tools for AI engineers
Model routing, coding-agent costs and retrieval pipelines. Tools I build to test ideas and share what I learn.
Explore the projectsAway from the keyboard
A researcher. A mentor. A runner.
Postgraduate study, conversations with other engineers, and 14 marathons across four continents.
A little more about meLet’s compare notes.
AI engineering, secure software or a next step in your career.